Privacy Policy

Effective Date: 1/1/23

Rumie App LLC ("we," "us," or "our") operates the Rumie marketplace platform, which allows college students to buy and sell secondhand items within and between campuses. This Privacy Policy describes how we collect, use, and share your personal information when you use our mobile app and website (the “Service”), and how we protect your privacy.

By accessing or using the Service, you agree to this Privacy Policy.

1. Information We Collect

We collect personal information that you provide directly, as well as information collected automatically through your use of our Service.

Personal Information You Provide

• Account Information: First name, last name, university email address, phone number, and profile picture.
• Order Information: Payment details, billing and shipping addresses, and information related to your transactions, such as the items you are selling or buying.
• User Verification: We use your university email address and other identifiers to verify your status as a student, ensuring the integrity of our student-only marketplace.

Automatically Collected Information

• Device Information: We automatically collect information about your device, including your IP address, device type, operating system, browser type, and mobile carrier.
• Usage Information: We collect data on how you interact with the Service, including the pages you view, your actions on the platform (such as item searches, purchases, and messages), and how you navigate the marketplace.
• Location Data: With your consent, we collect location data to help match items based on proximity (e.g., campus or city-level). You can disable location tracking in your app settings at any time.

Other Data We Collect

• App Permissions: We request access to your camera for listing photos and to your storage for saving images or data. These permissions can be adjusted in your mobile device settings.
• Push Notifications: We send notifications for updates about your orders, messages, and other marketplace activities. You can manage push notifications in your app settings.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• Provide and Manage the Service: To allow you to buy and sell secondhand items, process orders, manage payments, and verify student identities.
• Student Verification: To confirm your student status through your university email address and other data as necessary.
• Improve the Service: To improve and optimize the functionality of the platform, enhance user experience, and analyze usage trends.
• Communication: To send order confirmations, delivery updates, account notifications, and other communication related to your activity on the platform.
• Marketing: To send promotional content about relevant items or services based on your interests. You can opt-out of marketing communications at any time.

3. Sharing Your Information

We share your personal information with third-party service providers to perform functions related to the operation of the Service, including:

• Payment Processors: We share necessary payment information with third-party payment processors to complete transactions.
• Hosting Providers: We use Amazon Web Services (AWS) to host our platform, and your data may be stored on their servers.
• Analytics Providers: We use third-party tools like Firebase and Google Analytics to understand usage patterns and improve the app. For example, we use Google Analytics to measure traffic and interactions with the Service.
• Advertisers: We may share information with advertising platforms to deliver targeted ads to you within the app or on other websites.
• Legal Compliance: We may disclose your information to comply with applicable laws or to respond to legal requests, such as subpoenas or court orders.

4. Behavioral Advertising

We use your data to deliver targeted advertisements based on your preferences and behavior within the app. This includes showing you relevant secondhand items or promotions. You can manage or opt-out of personalized advertising by visiting:

• Google Ads: Google Ad Settings
• Facebook Ads: Facebook Ad Preferences
• Opt-out of targeted advertising via the Digital Advertising Alliance.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill our legal obligations. If you request to delete your account or your personal data, we will process your request in accordance with applicable laws.

6. Data Security

We implement reasonable security measures to protect your personal information. This includes encrypting sensitive data (such as payment details) during transmission and using secure servers. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Control Over Your Data

You have the right to:

• Access and Update: You can view and update your personal information directly within the app or by contacting us.
• Delete Your Account: You can delete your account through the app settings or by contacting our support team.
• Opt-Out of Communications: You can opt-out of marketing emails and push notifications at any time.
• Request a Copy of Your Data: You can request a copy of the personal data we hold about you.

If you are a resident of the European Union, you have additional rights, including the right to request data portability, the right to withdraw consent, and the right to lodge a complaint with a supervisory authority.

8. Children’s Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information as quickly as possible.

9. Location-Based Services

When you enable location tracking in the app, we may collect and use your location data to enhance your experience, such as showing items available near your campus. You can disable location tracking in your device settings at any time.

10. App Permissions

We request permissions for the following features:

• Camera: For taking photos of items you are selling.
• Storage: For storing images and data locally on your device.
• Push Notifications: To send updates regarding your orders, sales, or purchases.

You can adjust these permissions in your device settings at any time.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated Privacy Policy on this page and updating the “Effective Date” at the top of the policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us at:

• Email: contact@rumieapp.com
• Address: 2206 Anderson Road, Unit 1301, Oxford, MS, 38655, United States

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